In most cases, this is only a false positive alert. On the other hand, it’s not uncommon that antivirus tools block programs from installing by mistakenly flagging certain files as being suspicious. Disabling your antivirus and firewall makes your computer vulnerable to threats. If you’re going to use this option, make sure you’re using the legit Zoom website to download the program. Install the troubleshooter and simply follow the on-screen instructions to launch the automatic troubleshooting process. Download the troubleshooter from Microsoft.This tool automatically detects and fixes the problem(s) that prevented you from installing Zoom.

Microsoft already thought about helping users to quickly fix program installation issues and created the Program Install and Uninstall troubleshooter. Run the Program Install and Uninstall troubleshooter If that didn’t work, use the solutions below. Useful Tip: Right-click on the Zoom setup file and run it as an administrator when installing the program. How To Fix Zoom Installation Errors on Windows

These programs may block certain Zoom files from downloading and installing on your computer or phone. If you’re using a VPN or any software that hides your IP address, disable it while you’re installing Zoom. Sometimes, installing the latest Zoom version is not possible unless your system is up to date. The latest updates always bring system improvements and bug fixes for known issues. Make sure you’re running the latest operating system version on your device before trying to install Zoom or any other tool for that matter. This will refresh the system and delete the temporary files from the previous sessions. If Zoom failed to installed after several attempts, restart your device. While Zoom does not require huge bandwidth usage when downloading and installing, you could disconnect other devices using the connection - just in case. Prefer cable connections over wireless connections, and Wi-Fi connections over mobile data connections.ĭon’t forget to restart your modem and update your router. Check your Internet connectionĪnd make sure you have a stable wireless, cable, or mobile data connection. General Solutions to Fix Zoom Installation Issuesīefore we dive into platform-specific troubleshooting solutions, here are a few general methods that you can use irrespective of the platform or OS you’re trying to install Zoom on. If the issue persists, use the navigation menu below to go to the solutions specific to the platform you’re using: And this is exactly where this troubleshooting guide comes in.įirst, check the generation troubleshooting solutions. Unfortunately, finding the right solution to quickly fix the problem is not that obvious.

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